Concourse Gate production and distribution facility in Ottawa resumes operations


Media advisory

FEBRUARY 13, 2021 (OTTAWA) – The Concourse Gate production and distribution facility in Ottawa, ON is resuming normal supply chain and stem cell operations on Monday, Feb. 15. after a voluntary controlled shutdown last week.

All blood collections in Ottawa, Kingston and surrounding areas and cord blood collections at our partnering hospitals in Ottawa and Brampton will resume on Feb. 15.

Normal operations at the Concourse Gate facility, including all scheduled activities for collections, production, distribution, logistics, cord blood bank and stem cell manufacturing will also resume on this date.

Canadian Blood Services has an integrated process with public health to manage positive cases of COVID-19 to ensure that those who may be exposed are informed quickly and that additional precautions, if required, can be taken in the exposure site. In alignment with a public health inspection result, we have made an assessment that the robust safety measures in place at the facility are appropriate to keep our teams safe and that normal operations can resume.

We would like to thank our donors, staff, and volunteers for their support and understanding through the controlled shutdown.

Because of the adaptability strength of our teams and national business continuity contingencies, we were able to respond to this truly unprecedented situation quickly and safely and continue to provide lifesaving products and services to the patients who rely on us without interruption.